In a perfect world, managed IT services would be a one-size-fits-all situation. But the needs of one company can differ quite drastically from another. Not only do companies vary in the daily tasks they perform, but there is also the constant evolution of technology that informs IT needs that need to be taken into account. This is why outsourcing IT services to a managed IT services provider can offer a customized approach that is key to success for your company.
Benefits of the Managed Route
The two greatest assets of managed IT services are performance and productivity, the benefits of which trickle down to staff and customers alike. With the improved performance of managed IT services, staff are able to be more productive in their daily work. They receive a faster response when something goes wrong, which leads to less downtime. When your staff is working at an optimal rate, customers get better service, which leads to improved customer loyalty.
Another key aspect of choosing IT services that are managed is that network response times are vastly improved. When new hardware or software needs to be implemented and updated, the managed route offers more flexibility, as the lion’s share of IT-related equipment is the responsibility of the provider.
Finally, you can’t talk about benefits and not address security. There are so many security risks out there today that IT staff are often burdened with making sure they educate personnel about the newest potential threats. By outsourcing IT services, you get a built-in team of experts working with the latest technology to keep the hackers out of your data and ensuring your team is up-to-date on threats.
Making the Choice
Every company is unique in its needs, which means you must choose your provider of managed services wisely. The best offer support at a new, personal level and have extensive experience in technology. They assist with everything from security patching to comprehensive network monitoring, IT project management, and platform and application hosting.
It is essential that your managed IT services provider also focuses on disaster recovery and business continuity solutions. They need to know how important it is for their clients to have access to their critical applications and data at all times. A quality service will review your system and implement the right technologies and strategies to ensure uptime should a disaster occur.
At Independent Connections, we offer intelligence and insight to make the best possible IT decisions. Our experienced IT staff work diligently to implement and upgrade network infrastructure, software of all sizes, office relocations, hardware/equipment, security, and much more. If you’re interested in outsourcing IT services and gaining access to agile methodologies, contact us today.