The discussion in a business about hiring a full-time IT staff or outsourcing IT is usually a lively one. Growing companies often lean toward taking on all their IT tasks in-house, but when finding highly experienced and qualified IT personnel is difficult, outsourcing IT services is the smartest – sometimes only – option. And even when qualified staff are available, there are advantages to outsourcing IT.
Managed IT is a total success when you find the right managed services provider (MSP). The first step is to do your research on prospective MSPs and check their certifications and technical expertise. Your situation will differ from others seeking out managed IT, so make sure you clearly communicate your needs before you make the decision to hire.
Consistency in your IT services is what you can count on with a highly-rated managed IT provider, which means you’ll experience more uptime. The right provider will address potential and known issues in fast fashion. The best MSPs will have a service level agreement (SLA) to which they stick. An SLA is going to map out how and when they will respond to issues – ensuring that if trouble is brewing, they’re on top of it.
Growing companies with in-house IT staff need to find more qualified staff as they grow, which can be a hassle. They’re also responsible for downsizing when business lulls occur, which means all the time and money spent on training can go to waste. With managed IT services, you have scalability on your side.
While IT professionals are known to jump on issues at a moment’s notice, there is downtime involved with this type of work, and when you hire your own staff, you’re paying them for the hours they’re not working. You can reduce IT costs by outsourcing, because as the remote IT services industry grows, it’s possible to pay a fraction of the cost you would pay to establish your own IT department.
Updates and Upgrades
This is something outsourced IT companies really focus on, because their reputation is impacted when things go wrong. Rather than risk letting cyber criminals take advantage of a security update that has not been installed, they are quick to act when updates become available.
At Independent Connections, our values shine in everything we do. You need to manage your business and not try to become an IT expert at the same time. We manage your IT from infrastructure to cloud, delivering technology you need while managing it for you. All the perks with outsourcing IT mentioned above are possible when you partner with Independent Connections, so contact us to get started with your scalable IT solution.