Since the dawn of the cloud era, shadow IT has been an issue. Even if you don’t recognize the term, you are familiar with shadow IT, as it refers to any devices, software, or other technology accessed by members of your organization without going through the normal procurement steps. The catch-22 of cloud solutions is that they are so simple to download and use that employees often forget that what they are doing is accessing technology without the approval of IT. They may find a project … [Read more...]