It may be time to pack away your traditional phone system and move to the cloud.

In today’s world communication is key. And the biggest part of that is keeping up with the ever-changing needs in the workplace. With multiple locations and a growing virtual workforce, we need technology that will keep us connected, both within your company and the outside world. Moving your traditional PBX phone system to the cloud is the perfect solution.

What is a PBX phone system? PBX stands for Private Branch Exchange, which is a private telephone network used within a company or organization. The users of the PBX phone system can communicate internally and externally, using different communication channels like Voice Over IP (VoIP), ISDN or analog.

Hosted PBX (Hosted VoIP) is the future of the PBX! In simple terms, a PBX phone system is a cloud-based system accessible via an IP network and enables your company to save money on things like long distance and the need for separate landlines. Billing is provided in one monthly invoice for your entire workforce, including remote employees.

Hosted PBX provides value with flexibility, scalability and reliability, allowing your phone system to easily grow as your company grows! Unlike the traditional PBX with feature limitations and admin only controls, a hosted PBX phone system is easy to use and can be accessed through any stable network/internet connection. It has many great features that work the same for employees in house and remotely, allowing your employees to stay easily connected.

Employees who work remotely can share the same features and capabilities of a powerful business phone system through a mobile app on their smartphone, table or their computer. This way, your customers can connect with any remote employee as if the employee were sitting in the office. And as the popularity of using the Hosted PBX phone system grows, other lines, phones and additional features can easily be added.

When you choose a hosted PBX phone system, it is important to have a good stable internet connection. In most cases fiber is your best choice when running many phones and data on the same network.

So, when you decide to make the switch, it is important to partner with a solid company that will make the process easy. At IndyConnect, we take the burden off you, and will:

• work with you to find and procure hardware that meets your business needs,
• help set up your software,
• provide training to help utilize the many great features on the PBX phone system,
• and handle ongoing maintenance.

And, our redundancy means you’ll have back-up in the unlikely case of an outage, and your business can keep functioning smoothly and efficiently.